1. Define knowledge management and describe its purposes.
Knowledge management (KM) is the systematic and active management of ideas, information, and knowledge residing in an organization’s employees.
Its purposes include effective and efficient problem solving, dynamic learning, strategic planning, and decision making. KM initiatives focus on identifying knowledge, explicating it in such a way that it can be shared in a formal manner, and leveraging its value through reuse.
Knowledge management (KM) is the systematic and active management of ideas, information, and knowledge residing in an organization’s employees.
Its purposes include effective and efficient problem solving, dynamic learning, strategic planning, and decision making. KM initiatives focus on identifying knowledge, explicating it in such a way that it can be shared in a formal manner, and leveraging its value through reuse.
